Refund policy
All works are sold as fine art interpretations rather than technical reproductions. Each piece is produced through an intensive digital post-processing workflow involving intentional adjustments to color, tone, composition, and detail.
As a result of this process, subtle digital characteristics — such as texture variation or pixel-level rendering nuances — may be present and are considered part of the intended artistic expression.
Preview images are provided for reference only and may not display full resolution or fine detail due to image protection and scaling limitations.
Variations may occur between screens and the final digital or printed output. These differences are inherent to digital fine art reproduction. This does not limit or exclude any statutory consumer rights regarding defective, damaged, or materially misrepresented works.
All artworks are produced on demand and made specifically for each order. Accordingly, where applicable under consumer protection law, they are exempt from the statutory right of withdrawal and cannot be returned for a change of mind.
If your order arrives damaged, defective, or incorrect, please contact me within 7 days of delivery at: hello@stefaniamonaco.art
Please include clear photographs of the artwork and packaging explaining the issue.
Approved claims may result in a replacement or refund.
I reserve the right to request the return of the item in certain cases.
All payments are processed securely via PayPal. If you wish to raise a dispute, you may also do so directly through the PayPal Resolution Centre at www.paypal.com/disputes