FAQ

What is a fine art photograph?

Each work is an artistic interpretation — not a technical reproduction. Each piece undergoes an intensive digital post-processing workflow involving intentional adjustments of colour, tone, composition and detail. Subtle digital characteristics such as texture variation are part of the intentional artistic expression.

Who is Stefania Pozdniak?

Stefania Pozdniak is a fine art photographer based in Monaco, member of the Comité National Monégasque de l'A.I.A.P. auprès de l'U.N.E.S.C.O., listed in the Official Directory of Artists of the Département des Affaires Culturelles de Monaco (DAC), and featured on Artfacts — the international art world database. Her work is produced to gallery standards, offered as collectible made-to-order pieces.

What print formats are available?

Each work is available in two formats:

  • Acrylic Glass Mount — original photo print mounted under 2mm brilliant acrylic glass for the best balance of depth and sharpness, with a robust Dibond aluminium backing, sealed with permanent elastic silicone. Distinguished by its depth, luminosity and lasting elegance.
  • Float Frame — presented in a solid wood float frame, custom-made in a joinery workshop. The work appears suspended inside the frame — an exhibition format widely used at major contemporary art fairs. Delivered ready to hang.

Full details and available sizes are listed on each product page.

Is each artwork accompanied by a Certificate of Authenticity?

Yes. Each artwork includes a handwritten Certificate of Authenticity, personally signed by the artist and stamped with her artist seal, issued separately to the collector for provenance and collection records.

Are your prints made to order?

Yes. Each work is produced to order, specifically for your purchase. Production takes approximately 8 to 15 business days before shipping.

Who produces the prints?

All works are produced by WhiteWall, a professional print laboratory using gallery-grade printing standards.

What sizes are available?

Available sizes are listed on each product page. If you have a specific size requirement, please contact me at hello@stefaniamonaco.art.

How long will my print last?

Original photo prints are guaranteed for 75 years of colour brilliance, when kept in archival conditions and away from prolonged exposure to direct sunlight.

How do I care for my print?

To preserve the integrity of the work, avoid prolonged exposure to direct sunlight.

Are the prints ready to hang?

Yes. Each work arrives ready to hang with a professional hanging system included in the price.

  • Acrylic Glass Mount — hanging hardware is selected according to the size of your print:
    • Prints up to 25cm on the shortest side — picture hooks
    • Prints from 26 to 50cm on the shortest side — two aluminium rails
    • Prints over 50cm on the shortest side — aluminium rails on all sides
  • All systems are compatible with picture rails. The work can also be ordered without hanging hardware if preferred. Please inform me of your preference before placing the order.
  • Float Frame — metal hanging hardware is pre-installed on the back of the frame. You only need two nails, screws or hooks. Also suitable for display on a gallery shelf.

For specific hanging details for your order, please contact me at hello@stefaniamonaco.art.

How are orders packaged?

Each order is securely sealed in packaging specially designed for artworks, ensuring safe transit for international shipments.

How long does delivery take?

After production (8–15 business days), delivery takes 3 to 14 days depending on your destination and carrier. Tracking information is provided once your order has shipped.

Which countries do you ship to?

I ship to 46 countries, including France, Germany, the United Kingdom, the United States, the UAE, Japan, Australia and Monaco. The full list is available in the Shipping Policy.

Are there customs duties or import taxes?

International orders may be subject to customs duties, import taxes or local charges. These remain the responsibility of the buyer and are set out in the Shipping Policy.

Can I return my order?

As all artworks are produced to order, they are exempt from the statutory right of withdrawal and cannot be returned for a change of mind. If your order arrives damaged, defective or incorrect, please contact me within 7 days of delivery at hello@stefaniamonaco.art with photographs of the artwork and packaging.

Please refer to the Refund Policy for full details.

Can I cancel my order?

Orders can only be cancelled within two hours of placement, before production begins. Once production has started, cancellations are no longer possible.

How can I pay?

All payments are processed securely via PayPal. PayPal also allows card payment without a PayPal account. If you wish to raise a dispute, you may do so via the PayPal Resolution Centre at www.paypal.com/disputes.

Are the photographs protected by copyright?

Yes. All artworks, images and content on this website are the intellectual property of Stefania Pozdniak and may not be copied, reproduced or distributed without prior written permission.

How can I contact you?

Email: hello@stefaniamonaco.art or via the Contact page.

Do you have a specific request?

For any questions regarding a specific artwork, size or format not listed on the product page, please do not hesitate to contact me at hello@stefaniamonaco.art.